1. Introduction

This statement is intended to explain the rules governing the processing of personal data of customers, suppliers, and business partners by MIS Rubber (hereinafter referred to as “we”), and is committed to protecting your privacy and security when accessing our website.

This statement is a dynamically updated service tool, and the latest version will be published on the official website. The current latest revision date is January 12, 2018. You can save or print this statement using the function buttons at the top of the page.

2. Scope of Application

This statement applies to our processing of personal data of customers, suppliers, business partners, and other relevant individuals, but does not include the processing of personal data generated when employees establish an employment relationship with us.

3. Responsible Entity

MIS Rubber and its group companies are the responsible entities for personal data processing and will legally explain the scope, purpose, and possible recipients of data processing. We may share your personal data with third parties within the scope of compliance.

4. Purposes and Methods of Data Processing

4.1 Interaction Scenarios (Online/Offline)

• Responding to Inquiries
  When you contact us via rubber@misrubber.com or the website contact form, we will use your name, contact information, and communication records to respond to your questions. Relevant data will be retained for 1 year after the end of the service relationship (or in accordance with local legal requirements). The basis for processing is legitimate interests to ensure efficient responses to your inquiries.
• Optimizing Products and Services
  We will analyze aggregated personal data (including contact information, website usage behavior, device technical information, etc.) to evaluate customer needs, improve products and services, and adjust marketing strategies (analysis results will only be presented in aggregated form). The data retention period is 1 year after the termination of the relationship (or in accordance with local legal requirements), and the basis for processing is legitimate interests.

4.2 Website Usage Scenarios

• Website Function Support
  To ensure the normal operation and performance optimization of the website, we will process the information you enter on the website and device technical data (such as IP address, browser type, browsing history, etc.), and use Cookies to improve the efficiency of information retrieval (see the Cookie Policy for details). Data will be retained for 1 year after the end of the cooperative relationship, and the basis for processing is legitimate interests.
• Social Media Communication
  When you contact us through social media platforms such as Facebook and Twitter, we will process your provided username, contact information, and communication content to respond to inquiries. Third parties may place Cookies through the social platform icons you click. The data retention period is 1 year after the termination of the relationship (or in accordance with local legal requirements), and the basis for processing is legitimate interests.

4.3 Business Cooperation Scenarios

• Cooperation Evaluation and Verification
  To verify identity, complete due diligence, and conduct compliance screenings, we will process your contact information, personal information, payment and credit records, etc. Such processing is a necessary condition for signing a contract, and data will be retained for 1 year (or in accordance with local legal requirements).
• Agreement Signing and Performance
  In business cooperation, we will use your personal data to fulfill contractual obligations such as invoice issuance, product delivery, and customer service, including necessary premises access screening. The basis for processing is the need for contract signing and performance, and data will be retained for 1 year (or in accordance with local legal requirements).
• Relationship Maintenance and Marketing
  Based on your consent or legitimate interests, we will use customer data to send preferential information, newsletters, and conduct market research. Relevant data includes contact information, consumption records, communication preferences, etc., with a retention period of 1 year after the termination of the relationship (or in accordance with local legal requirements).
• Business Operation Management
  To ensure efficient business operations, we will process personal data for internal affairs such as administrative management, order management, financial auditing, and dispute resolution. The basis for processing is legitimate interests, and data will be retained for 1 year (or in accordance with local legal requirements).

4.4 Your Choices

• Participation in Activities and Promotions
  With your consent, we may send event invitations and promotional information. When participating in activities, your name, contact information, and activity participation records will be used for event organization and effect evaluation, and data will be deleted after the event ends. You can withdraw your consent at any time without affecting the legality of processing before withdrawal.

5. Cookie Explanation

We collect website access information (such as entry paths, browsing trajectories, etc.) through Cookies. For specific usage rules, please refer to the Cookie Policy.

6. Data Access Rights

• Internal Access: Your personal data may be transmitted within the global organization of MIS Rubber, and only authorized employees are allowed to access it within the scope necessary for work.
• Third-Party Access: Cooperative parties such as banks and IT service providers may access data when providing services. We will ensure data security through contracts and technical measures, and adopt protective measures such as EU standard contractual clauses for cross-border data transmission (data will not be disclosed to other third parties unless required by law).

7. Data Security Assurance

We have implemented security measures at the technical, physical, and organizational levels (such as IT security policies, employee training, secure servers, etc.) to prevent data leakage, damage, or illegal processing.

8. Your Rights and Feedback

You have the right to request access to, correction of, deletion of personal data, or restriction/transfer of data processing via rubber@misrubber.com. If you have questions about data processing or believe we have violated privacy rules, you can contact the above email or file a complaint with the competent data protection authority.